Privacy policy.

Privacy policy.

UNCHAINEDBRAINZ'S PRIVACY POLICY

LAST UPDATED OCTOBER 8, 2023: IN EFFECT THROUGH JUNE 17, 2023

This Privacy Policy (the "Policy") communicates how UnchainedBrainz, LLC ("UnchainedBrainz") handles the personal information we collect when you use our services over the Internet, including the UnchainedBrainz website located at www.unchainedbrainz.com and affiliated domains controlled by UnchainedBrainz (the "Website" and "Services"), and otherwise through our relationship with you.

Please review this Policy carefully. Using the UnchainedBrainz Website or any of our products or Services, you agree to the personal information practices explained below, which may be updated over time. If you do not agree with these practices, please do not use the Website or Services or provide us with your personal information. Remember that your use of UnchainedBrainz's Website and Services is always subject to the Terms of Service, which incorporate this Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service. If you have a disability, you may access this Privacy Policy in an alternative format by contacting janet@unchainedbrainz.com.

REGISTRATION

We do not require registration to browse our Website. Please give us your contact information during account creation or at other times. We then may use that information to contact you about the products and Services on our site. An UnchainedBrainz account must use certain interactive features such as reviewing products, saving designs, and placing orders. We also offer the ability to access UnchainedBrainz by logging in with or connecting via a third-party social network or email service, including but not limited to Facebook or Facebook Connect (each a "Third Party Platform"). If you access the Website via a Third Party Platform, we will access and store the information explicitly allowed by the Third Party Platform under their terms of service or otherwise, once you permit us to do so, through an interface provided by the Third Party Platform. As we do not have control over the user interface provided by Third Party Platforms, we do not take any responsibility for any changes or problems with the interface or the exchange of the information supplied by any Third Party Platforms.

By accessing UnchainedBrainz via a Third Party Platform, you grant UnchainedBrainz permission to contact you at the email address associated with the Third Party Platform. Members of UnchainedBrainz's marketing lists will occasionally receive information on our products, services, special sales, promotions, and our newsletter. You may opt out from receiving this information, and you may unsubscribe at any time by changing the settings in your account profile on the Website or by clicking the "unsubscribe" link in our email.

INFORMATION COLLECTED

The information described below includes the following categories of data within the meaning of the CCPA and CPRA (related under "California Privacy Rights" ): Identifiers; Other individual records; Demographics; Commercial information; Internet activity; Sensory visual data; Geolocation data; and Inferences. We collect these types of information from our registered members and people who use the Website without purchasing or registering for a membership, although we generally collect a more limited set of data from those who are not registered.

SOURCE OF INFORMATION: YOU

We collect personal information when you create an account with us when you use our Services, and, in some circumstances, when you visit one of our physical store locations, if any.

Information you provide to us directly: We collect information you provide. For example, we collect personal identifiers such as your name and email address from you when you create an UnchainedBrainz account so that you can log in to access your account. When you place an order, we collect your phone number, email address, billing and shipping address, and credit card information (we retain only the last four digits as a third party processes your complete credit card information) so that we can fulfill your order and ship your product(s) or product sample(s). We may also collect the information you provide to select your preferences, including the UnchainedBrainz products you have purchased or offered for sale within your account settings. We also collect the information you provide for technical or customer service requests, including via chat, email, text, and phone. If you participate in user testing, we collect recordings of your user testing session. We collect your age, date of birth, and professional/employment information only if you provide these to us voluntarily through your use of the Services.

An UnchainedBrainz account allows users to utilize the 'saved design' functionality on the Website. Users may customize a virtually unlimited number of stationery items. These saved designs, including their text, may contain personal information, including names, photographs, addresses, contact information, dates of unique events, and any other personal information you may provide. This information is only available to registered users, UnchainedBrainz employees, and contractors. The registered user also can 'share their saved designs.' This is available so a customer can allow others to view or comment on their saved stationery designs. UnchainedBrainz will provide a link to the invitee to view the saved stationery. Saved designs are not publicly available, but please note that anyone who receives the link to your saved design can view it and access any personal information contained therein. A customer may also explicitly choose to share a design on a social network or other publishing mechanism. Any plans or personal information shared on third-party services are subject to that service's terms of use and applicable privacy policies.

Information Provided in Surveys, Promotions, and Sweepstakes: Occasionally, you may participate in surveys, promotions, contests, or sweepstakes sponsored by UnchainedBrainz. The information we collect from these surveys, promotions, games, and sweepstakes may be matched with individual customer accounts and used by UnchainedBrainz to improve your overall customer experience and may be shared with the select third parties whom we partner with in such surveys, promotions, contests or sweepstakes.

Information About Other People: We may collect and store information about other people that you provide to us when you use our services, including, without limitation email and mailing addresses of family and friends (for example, when you submit an event guest list to create customized invitations, and when you provide any photographs of family and friends), and when you upload address, birthdate or occasion information in our our UnchainedBrainz Address collection. Any such information you store is personal information. We rely on you to obtain the permission of other people to allow us to collect their personal information. Please be mindful of your own privacy needs and those of others as you choose what to share and what to make public. We cannot control the privacy or security of personal information you choose to make public. We do not, however, "sell" or "share" information from your address book for advertising purposes within the meaning of the CCPA and CPRA (see "California Privacy Rights").

Information Provided by Artists: If you participate in UnchainedBrainz as an artist, in addition to the above, we may collect your name, UnchainedBrainz Artist Store name, signature, image, background, and educational materials for purposes of offering and promoting your products on the UnchainedBrainz platform and applying your signature to manufactured products, and certain financial information for the purpose of paying commission or providing reimbursements to you. We may request that you agree to have your name displayed to visitors of the Website alongside your designs. Your product reviews, comments, and any other information you make available in public areas of the Website can be seen by people and organizations not related to or controlled by UnchainedBrainz. If you participate in our user testing, we may collect recordings of your user testing session (with your consent). We may ask that you voluntarily provide demographic information such as birthday, race/ethnicity, gender identity, sexual orientation, and social handles in your artist profile and indicate whether you are comfortable being featured in marketing opportunities based on your reported identities.

Information we automatically collect when you use our Services:

Our business partners and we may also automatically collect certain information about how you access or use our Website and our Services, including, but not limited to, information about your internet domain address, clickstream information indicating your activities on our Website, IP address, browsing history, and other electronic markers and identifiers. We also collect imprecise geolocation information as implied by your IP address. We collect inferences drawn from your activity and shopping preferences on our Website, including products or Services purchased, obtained, or considered such as your purchase history or other purchasing or consuming histories or tendencies and, if you are a UnchainedBrainz Artist, your product and sales history. We collect these inferences to better understand your preferences and behavior, including to customize content and display advertising to you.

We may also collect information through the use of cookies, pixels, web beacons and similar technologies. We use third-party service providers that may also use cookies, pixels, web beacons, and similar technologies to help operate their services. For more information about use of cookies, please see our Cookie Policy. We also collect information when you interact with our customer service team and electronic customer service support, such as noting issues you raise and storing your conversations by phone or computer-based chat sessions.

SOURCE OF INFORMATION: THIRD PARTIES

Social Networks and Third Party Platforms: By accessing UnchainedBrainz via a Third Party Platform, you authorize UnchainedBrainz to receive certain of your personal information that is available on or through your Third Party Platform account, including, without limitation, your profile information, name, email address, gender, birthday, current city, friends or follower names, your photos, profile picture, privacy settings and certain other information and identifiers that will be disclosed to you during the login process. The information we receive will depend on the policies and your account settings within the Third Party Platform.

Other Users: We also may receive certain personal information about you from other users when they upload your contact information to their address book, send you correspondence through UnchainedBrainz services including customer generated UnchainedBrainz Websites, include you in photographs or text in their submissions, or perform other Services-related activities.

Service Providers and Business Partners: We collect information from partners such as service providers (including data licensors, analytics providers, and payment processors), public databases, our marketing partners, and advertisers. This may include information about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited and advertisements viewed). We use this to better understand your preferences and interests and to customize content and advertisements for you.

CHILDREN'S PRIVACY

We do not knowingly collect or solicit personal information from anyone under the age of 18 (though adults may choose to provide information about those under 18, as described in "Source of Information - You; Information About Other People"). If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age of 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us at janet@unchainedbrainz.com.

USE OF INFORMATION

OUR BUSINESS AND COMMERCIAL PURPOSES FOR COLLECTING PERSONAL INFORMATION

We process personal information to operate, improve, understand and personalize our Services. We use personal information for the following purposes:

Providing, Customizing, Supporting, Maintaining and Improving the Services:

  • Creating and managing your account or other user profiles

  • Providing you with the products, Services, and information you request

  • Meeting or fulfilling the reason you provided the information to us

  • Providing and improving support and assistance for the Services

  • Allowing users to respond to and comment on customer-generated UnchainedBrainz websites and other user-generated content

  • Sending reminders and event invitations at the direction of users

  • Displaying guests' names and comments by other guests of the same event

  • Sending post-event communication

  • Printing recipient addresses in your stationery or other orders

  • Improving the Services, including testing, research, analytics, and product development

  • Understanding how users interact with the Website and Services

  • Personalizing Website content and communications based on your preferences

  • Fraud protection, security, and debugging

Marketing the Services:

  • Providing a better website experience and gathering broad demographic information for aggregate use

  • Marketing and selling the Services

  • Showing you advertisements, including interest-based or online behavioral advertising

Corresponding With You:

  • Responding to correspondence received from you, contacting you when necessary or requested, including to update you regarding orders, order status and purchases made

  • Sending emails and other communications, including SMS text messages, that display content that we think will interest you and according to your preferences

  • Notifying you about certain products or Services we think you may be interested in learning more about

Legal Requirements:

  • Fulfilling our legal obligations under applicable law, regulation, court order, subpoenas or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities

  • Protecting the rights, property or safety of you, UnchainedBrainz, or another party

  • Enforcing any agreement(s) with you

  • Responding to claims that any posting or other content violates third-party rights

  • Resolving disputes

INFORMATION SHARING AND DISCLOSURE

UnchainedBrainz will not rent, sell, or share your personal information with other people or non-affiliated companies except to provide products or Services that you have requested, as disclosed in this Policy, as you have otherwise agreed, or as set forth in the "California Privacy Rights" section. We do not sell your personal information for money. In certain circumstances, we may disclose your personal information to the following categories of service providers and other parties for them to perform the following functions:

Service Providers:

  • Payment Processors

    • Our payment processing partners collect your voluntarily provided payment card information necessary to process your payment

    • If you sell products on UnchainedBrainz, our commission and reimbursement payment processors process your commission and reimbursement payments

  • Security and Fraud Prevention Consultants

    • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity

  • Hosting, Technology and Communications Providers; Fulfillment Providers; Manufacturing Partners; Product Rendering Software Providers; Data Storage Providers; User Testing Service Providers; Analytics Providers; Staff Augmentation Personnel; Trade Partners, i.e. photographers, wedding planners, venue coordinators, fundraisers and the like

    • To perform operational services (such as hosting, billing, fulfillment and shipping, data storage, security, web service analytics) and/or to make certain services, features or functionality available to our users

    • Debugging to identify and repair errors that impair existing intended functionality

    • Printing and online proof rendering services

    • Performing other services on our behalf, including maintaining or servicing accounts, providing customer service, assisting with customer designs, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services on behalf of the business or service provider we shared the information with

    • Undertaking research and user testing for technological development and demonstration of our Services

    • Undertaking activities to verify or maintain the quality or safety of our services

  • Ad Networks and Affiliate Marketing - we "share" (as defined in the CCPA and CPRA as described under "California Privacy Rights") personal information with parties such as Facebook for these purposes

    • Ad customizing and serving

    • Auditing related to a current interaction and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, obtaining "lookalike audiences" (which are leads to individuals with characteristics similar to those of our current customers), and auditing compliance with specifications and other standards

  • Marketing Cooperatives and Data Warehouse and Business Intelligence Services

    • Customization of products

    • Marketing products and services that are personalized to you

    • Obtaining lookalike audiences

Parties You Authorize, Access or Authenticate:

  • Other Users

    • Any information that you may share in a review posting or online discussion or forum is intentionally open to the public and is not in any way private. We recommend that you carefully consider whether to disclose any personal information in any public posting or forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict

  • Other Individuals Directed by You

    • We will share your personal information with other individuals as directed by you, for example if you use UnchainedBrainz to send products to another individual

    • You may specify an email address for the recipient if you wish for us to send them an email notification' gift message.' The shipping recipient will not be opted in to any marketing distribution lists without their explicit permission

    • We may disclose your information to users and guests invited by you to use services that you have requested, including without limitation customer generated UnchainedBrainz Websites. You may also choose to share your personal information publicly in connection with our services, including Wedding Websites, if provided

  • Social Media Services

    • We will share your personal information if you intentionally interact with any social media service through the Services, to the extent authorized by you and/or the terms of the social media services

  • Third-Party Business Partners You Access Through the Services

    • To meet or fulfill the reason you provided the information to us

Legal and Investigation Matters: We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We also may share personal information when we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

Business Transfers: Furthermore, if we choose to buy or sell assets, user information is typically one of the transferred business assets. If we, or substantially all of our assets, were acquired, or if we were to go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party, and we would share personal information with the party that is acquiring us or our assets. You acknowledge that such transfers may occur and that any acquirer of us or our assets may continue to use your personal information as set forth in this Policy.

ACCESS AND DELETION

You may edit your UnchainedBrainz account information at any time. You can opt in or out from future communications of special offers and new product information, or you can unsubscribe by following instructions in the messages you receive or by contacting janet@unchainedbrainz.com. We may send you certain communications relating to our services, such as service announcements and administrative messages that are considered part of your account membership. We do not permit you to opt-out of receiving those messages.

You may request closure of your account by contacting us at janet@unchainedbrainz.com. If you do this, we may retain the personal information in your account in our systems, even if your account is inactive. To request permanent deletion of your Personal Information, please follow the process for deletion described under "California Privacy Rights," "Colorado, Nevada, Utah, Virginia, Connecticut and Utah Resident Rights" or "EU Residents" below.

CALIFORNIA PRIVACY RIGHTS

The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide California residents with additional rights as described below. As a matter of company policy, we extend the California rights, which we believe to be most protective of consumers, to all US customers, although we honor requests under the Colorado, Nevada, Virginia, Connecticut, and Utah laws as well. We will continue to honor requests under other applicable state and other laws as they are adopted after the date of this Policy. For this section, we use the terms "personal information," "share" and "sale" as those are defined in the CCPA and CPRA.

Disclosures of Your Personal Information

Notice of Collection: We collect (and have collected over the past 12 months) the categories of personal information from or about our customers (including in some circumstances when you shop at a UnchainedBrainz retail store, if any) described under "Information Collected," and may disclose this information for a business purpose. To learn more about the business or commercial purposes for collecting this information, see "Our Business and Commercial Purposes for Collecting Personal Information." To learn how we use this information, see "Use of Information." For a description of the categories of third parties with whom we have shared personal information for a business purpose, see "Information and Disclosure."

YOUR RIGHTS UNDER THE CCPA AND CPRA

Access: You have the right to request certain information about our collection and use of your personal information over the past 12 months. In response, we will provide you with the following information, as requested by you:

  • The categories of personal information that we have collected about you

  • The categories of sources from which that personal information was collected

  • The business or commercial purpose for collecting, sharing, or selling your personal information

  • The categories of third parties with whom we have shared or to whom we have sold your personal information

  • The specific pieces of personal information that we have collected about you

  • If we have shared or sold your personal information to any third parties for a business purpose over the past 12 months, the categories of personal information shared with each category of third party recipient

Deletion: You have the right to request that we delete the personal information that we have collected about you. Under the CCPA and CPRA, this right is subject to certain exceptions: for example, we may need to retain your personal information as required by law, or we may need to retain your data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request. If we are not able to comply with your request for data deletion, we will let you know we are unable to comply and the reason why.

Correction: You have the right to request that we correct inaccurate personal information that we maintain about you. We will take into account the nature of the personal information and the purposes for which we process it. We may require documentation from you in order to process your request, including your name, email address, phone number, and request details.

Opt-Out of Personal Information Sale or Sharing: While we do not share your personal information in exchange for money, we may disclose certain information about you if you are a UnchainedBrainz customer for purposes that may be considered "sharing" or a "sale" under the CCPA and CRPA. The business or commercial purposes of sharing or "selling" personal information is for third-party companies to perform services on our behalf, such as marketing, advertising, and audience measurement. For the purposes of the CCPA, over the last 12 months, we have shared or "sold" or "shared" the following categories of personal information to third parties:

  • Personal identifiers/contact information

  • Customer records identified by state law

  • Commercial information

  • Internet or other similar network activity information

  • Geolocation data

  • Inferences drawn from other personal information and the above

We may "share" or "sell" your personal information to the following categories of third parties:

  • Advertisers and advertising networks

  • Data warehouse partners

  • Marketing Cooperatives

  • Data Analytics Platforms and Providers

  • Social Networks

Once you have submitted an sharing and sale opt-out request, as described above, we will not ask you to reauthorize the sharing or sale of your personal information for at least 12 months. We do not knowingly share or sell the personal information of minors under 18 years of age.

Exercising Your Rights: To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected personal information, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a "Valid Request." We may not be able to honor requests that do not meet these criteria. We will only use personal information provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within 45 days of receipt, though this time period may be extended under the CCPA and CPRA if we need more time to complete your request. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.You may submit a Valid Request using the following methods:

  • Call us at: 913-579-7792

  • Email us at: janet@unchainedbrainz.com

You may also authorize an agent (an "Authorized Agent") to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.

We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA and CPRA: We will not discriminate against you for exercising your rights under the CCPA and CPRA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA and CPRA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA and CPRA) with varying prices, rates, or levels of quality of the goods or services you receive related to the value of personal information that we receive from you. In addition, for technical reasons, your account will not function if we delete all of your personal information.

Retention of Personal Information

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, for one year after your account becomes inactive, as needed to provide you Services you have requested, or to comply with applicable legal, tax or accounting requirements). This may also include situations where litigation is pending or ongoing, and such information is subject to a legal hold. When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. Where we rely on your consent, you have the right to withdraw it at any time in the manner indicated when you consent. After you have requested that your account be closed, we will retain the personal information for one year upon which it will be deleted. If you have questions about or need further information concerning the retention of your personal information, please email us at janet@unchainedbrainz.com.

Sensitive Personal Information

At this time we do not collect "Sensitive Personal Information" as defined by the CPRA, except to the extent that UnchainedBrainz artists provide demographic Sensitive Personal Information voluntarily. UnchainedBrainz uses this information for internal purposes only unless specifically authorized by the UnchainedBrainz artist. You can opt out of these uses by:

  • Informing Artist Relations at janet@UnchainedBrainz.com

Other California Resident Rights: California's "Shine the Light" law (Cal. Civ Code § 1798.83) permits California residents to request and receive, once per calendar year and free of charge, information about our sharing of your personal information (if any) with third parties for their own direct marketing use. To request a copy of the information disclosure provided by UnchainedBrainz pursuant to Section 1798.83 of the California Civil Code, please contact us via email at janet@unchainedbrainz.com or by mail at UnchainedBrainz, 1013 SW Pinto Lane, Blue Springs, Mo. Attention: Privacy. We may require additional information to confirm your identity before responding to this request. Please allow up to 30 days for a response.

COLORADO, NEVADA, UTAH, VIRGINIA CONNECTICUT AND UTAH RESIDENT RIGHTS

If you are a resident of Colorado, Nevada, Virginia, Connecticut, or Utah, or of another state that adopts an online privacy statute after the date of this Policy, you may have rights similar to those of California residents as described above. You may exercise these rights by using one of the following methods:

  • Call us at: 913-579-7792

  • Email us at: janet@unchainedbrainz.com

USERS FROM OUTSIDE THE USA

Your personal information will be collected and stored in the United States and subject to the laws of the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country. You agree that except to the extent laws of another jurisdiction are directly applicable to UnchainedBrainz, the laws of the United States and the State of California will govern the processing of your personal information, including any obligations of security and third-party sharing.

EU RESIDENTS

If you are a resident of the European Union ("EU"), United Kingdom, Liechtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the "GDPR") with respect to your Personal Data.

For this section, we use the terms "Personal Data" and "processing" as they are defined in the GDPR. UnchainedBrainz will be the controller of your Personal Data processed in connection with the Services.

Suppose there are any conflicts between this section and any other provision of this Policy. In that case, the Policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at janet@unchainedbrainz.com.

WHAT PERSONAL DATA WE COLLECT FROM YOU

For information on what Personal Data we collect from you, please see the "Information Collected" section. For information on how we use that Personal Data, see the "Use of Information" section.

LAWFUL BASES FOR PROCESSING PERSONAL DATA

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include contractual necessity and our "legitimate interests" or the legitimate interest of others, as further described below.

  • Contractual Necessity: We process the following categories of Personal Data as a matter of "contractual necessity", meaning that we need to process the data to provide you with the Services, for example to create your account, complete your order, ship your product, and provide customer support. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such data.

    • User account data (your email, username and password)

    • Sign-up contact information (your name and email)

    • Transaction data (details of your order, phone number, billing and shipping addresses)

    • Credit card information (to process your order)

    • Contractor information (so that we can provide you with sales commission reporting and payment)

    • Customer support data (so that we can provide you with support)

  • Legitimate Interest: We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties.

    • User account data

    • Your contact information email address for marketing purposes

    • Contractor information

    • Analytics and usage data

  • Our legitimate interests include:

    • Marketing of our products and services

    • Order processing

    • Account creation

    • Provision of customer support

    • Sales commission reporting and payment

    • Affiliate commission reporting

    • Web analytics

  • Other Processing Grounds: From time to time we may also need to process Personal Data to comply with a legal obligation if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

HOW AND WITH WHOM WE SHARE YOUR DATA

Please see the "Information Sharing and Disclosure" section above.

HOW LONG WE RETAIN YOUR PERSONAL DATA

See "California Privacy Rights - Retention of Personal Information" above for a description of how long we retain your personal information.

WHAT SECURITY MEASURES WE USE

We seek to protect Personal Data using reasonable technical and organizational measures based on the type of Personal Data and applicable processing activity. Please see the "Security" section below.

WHAT RIGHTS YOU HAVE REGARDING YOUR PERSONAL DATA

You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email janet@UnchainedBrainz.com or write to us at UnchainedBrainz, 1013 SW Pinto Lane, Blue Springs, Mo; Attention: Privacy. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.

  • Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by reviewing "my account"

  • Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly through our "my account" feature

  • Erasure: You can request that we erase some or all of your Personal Data from our systems

  • Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time

  • Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where it is technically feasible.

  • Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes

  • Restriction of Processing: You can ask us to restrict further processing of your Personal Data

  • Right to File Complaint: You have the right to lodge a complaint about UnchainedBrainz's practices with respect to your Personal Data with the supervisory authority of your country or EU Member State

TRANSFERS OF PERSONAL DATA

The Website and Services are hosted and operated in the United States ("U.S.”) through UnchainedBrainz and its service providers. By using the Services, you acknowledge that any Personal Data about you, whether provided by you or obtained from a third party, is being supplied to UnchainedBrainz in the U.S. and will be hosted on U.S. servers. You authorize UnchainedBrainz to transfer, store and process your information to and in the U.S., and possibly other countries.

Please contact us at janet@UnchainedBrainz.com with any questions or concerns relating to transfers of data. Under certain conditions, you may also be entitled to invoke binding arbitration for complaints not resolved by other means.

QUESTIONS REGARDING YOUR PERSONAL DATA

If you have any questions about this EU Residents section or our data practices generally, please contact us using the following information:

  • Name: UnchainedBrainz

  • Physical address: UnchainedBrainz 1013 SW Pinto Lane, Blue Springs, MO; Attention: Privacy

  • Email address for contact: janet@unchainedbrainz.com

Designated representative and contact information:

UnchainedBrainz,

 1013 SW Pinto Lane

 Email: janet@unchainedbrainz.com

OTHER MATTERS

DO NOT TRACK NOTICE

Do Not Track ("DNT") is a preference available in many web browsers which allows you to inform websites you visit that you do not want them collecting information about you. UnchainedBrainz endeavors to respond to industry-standard DNT signals. For further details regarding DNT, visit donottrack.us.

WEBSITE COOKIES

A cookie is a small data file that your computer downloads from the Website, containing information about you to facilitate interaction with the Website and our Services. Cookies make it possible for us to store contents of your shopping cart until you are ready to check out, and to recognize your browser when you visit. By doing this, we can personalize your visits and save you time during checkout. Cookies can also enable us to track and target the interests of our users to enhance the experience on the Website. If you reject the cookie, you may still use the Website. However, in order to enjoy the full benefits of being a registered user of the Website, your browser must be set to accept cookies.

When browsing the Website, cookies from other websites (known as "third-party cookies") may be placed on your computer, and we may also permit third parties to use web beacons and similar technologies. These may be used to help us better understand how the Website and our services are accessed and used, including for web analytics, placing advertising on those sites in the future, or for other purposes. Among other things, advertising may be targeted at you because you have visited the Website, and it has been personalized based on your browsing activity. If you see one of these advertisements but would prefer to opt out you can do so using the 'i' icon on the top-right of the advertisement. You can opt-out of being targeted by certain third-party ad-servers and UnchainedBrainz-served ads online by using the National Advertising Initiative's Opt-Out Tool, the About Ads Opt-Out Tool, or on TrustArc's site.

EMAIL MARKETING

By creating an account, purchasing our products or saving a design on the Website, you may be opted into receiving email messages. These messages could include changes to features of our service and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these types of promotional communications from us, you may (i) select the unsubscribe link which is present in each email, (ii) update your email preferences in account settings, (iii) contact customer service at any time, or (iv) email janet@unchainedbrainz.com. Opting out may prevent you from receiving emails regarding special offers, improvements, or other updates from UnchainedBrainz.

SECURITY

When our registration or order forms ask you to enter sensitive information (such as credit card numbers), that information is encrypted for transmission. When you provide information via these forms, we use SSL encryption, and this should be indicated by a 'lock' or similar icon in web browsers such as Microsoft Edge, Apple Safari, Google Chrome, and Mozilla Firefox.

UnchainedBrainz seeks to implement reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage is 100% secure.

DISPUTE RESOLUTION

As this Policy is part of our Terms of Service, any disputes involving you and us that relate to privacy or the use of your information, and that arise out of or are related to this Policy or our services will be subject to our Terms of Service, including any provisions regarding the limitation of damages and liability, choice of law, and dispute resolution. Any dispute resolution proceedings will be conducted only individually and not in a class or representative action or as a named or unnamed member in a class, consolidated, representative, or private attorney general legal action. Your website access and use signifies your explicit consent to this waiver.

UPDATES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Policy at any time without prior notice. For this reason, we encourage you to review this Policy whenever you purchase products from us or use the Website so that you may be informed of any updates. Amendments to this Policy are effective immediately when posted on this Website. Your continued use of the Website after posting of revisions will be deemed your acceptance of the changes to this Policy.

You can determine when this Policy was last revised by referring to the date "Last Updated" above.